Alibaba Terms & Conditions

1. Basic terms and their definitions

1.1. Provider (hereinafter referred to as "us", "our", "we") Alibaba International marketplace, hardware & software, administered by the Provider that provides operation and access to the Company's projects and services at the Internet address alibaba.co.com , as well as partners, regional representatives, sponsors, investors and all their respective officials persons, directors, owners, employees, agents, lawyers, licensors, representatives, licensees and suppliers.
1.2. The project is an e-commerce and online marketing system designed to develop trade relations between participants in foreign economic and international activities of goods and services. The main goal of the project is to present the international export-import potential of opportunities to legal entities and individuals for the implementation of international relations in the fields of economics, trade, freelance, e-commerce and online marketing, including advanced technologies for the development of entrepreneurial activity, as well as the maximum convenience of users, buyers and customers and ensuring the safety and confidentiality of all project participants.
1.3. The company is a legal entity, trade mark & engineering, provides services to the Provider and ensures the operability of the system, servers, websites, mobile applications and other software.
1.4. Website(s) - https://alibaba.co.com , including subdomains and landing pages owned and operated by the Provider
1.5. Software (Software) - a website administered by a Provider, servers, mobile applications, marketplace, payment systems, advertising platforms
1.6. Service (Services) - services provided by the Provider within its competence for the use of the software by end Users and its application value for the implementation of all declared functionality under this Agreement
1.7. User(s) - any natural or legal persons using the Provider's Services
1.8. Customer(s) - any natural or legal persons using the Service to search, request, order and (or) pay for goods and (or) services administered by the Provider
1.9. Seller (Sellers) - individuals and (or) legal entities registered on the Service and using it to display, promote and (or) sell their goods
1.10. Registration - User actions aimed at providing their personal data to the Provider in order to fully provide the Company's services and Provider's services
1.11. Processing of personal data - any action or set of actions carried out by the Provider performed with personal data of Users, including collection, systematization, storage, modification, use, depersonalization, blocking, distribution, provision, deletion
1.12. Provision of personal data - actions of the Provider to familiarize with the personal data of certain persons or a circle of persons

2. EULA end-user license agreement
2.1. This End User License Agreement, together with the Privacy Policy, constitutes a legally binding agreement ("agreement") between the User and the Provider.
2.2. This agreement governs the User's access to and use of our software: marketplace, advertising platforms, search and placement of goods and services, server software, mobile applications (hereinafter referred to as the "software") included in other programs or services, alibaba websites .co.com (“site”) and any related services, functionality, content and applications (“features”) offered by us (collectively, “services”).
2.3. If you do not agree to be bound by the terms of this agreement or do not agree with our privacy policy, please do not use any of our Services.
2.4. Your use of the Services constitutes acceptance of the terms of this license as set forth in this agreement. We reserve all rights in the Services, including any right not expressly granted in this agreement. By using the Services, you agree that you will not use them for any illegal or unauthorized purpose.
2.5. Services and software are provided to you in accordance with the tariffs set by the company and presented on the "Tariffs" page.
2.6. You may not use the Services if you are under the age of 18, or if you are not the owner or administrator of the device on which you install the Software or otherwise use our Services.
2.7. We reserve the right, at our sole discretion, to change, amend, add or remove any terms and conditions of this Agreement or any part thereof at any time, including, without limitation, changing any features.
2.8. Your continued use of the Company Services following any revision of any Service or this Agreement constitutes your full and final acceptance of any and all such changes. If You do not agree to be bound by the amended Agreement, You may not use or access the Services (or continue to use and access the Services).
2.9. We license you to use the Software, but we do not sell it. You may not: (a) copy, modify or distribute the Services or any part of them; (b) sell, provide, rent, assign, export, sublicense or otherwise transfer the Software or Services; modify, modify, reverse engineer, create derivative works from or otherwise decompile the Software or Services or attempt to extract any source code used in or in connection with the Software or Services; alter, remove or obscure any copyright, trademark or other notices associated with the Services or the Software; interfere with or disrupt the use of other Services on or any networks connected to our Services; use the Services or the Software alone or in conjunction with any other products in a way that infringes the rights of third parties, including, but not limited to, the intellectual property rights of third parties, invades the privacy of users in any way, or monitors, stores, transmits or records the personal information of other users of the Services or the Software; violate applicable laws, including copyright and trademark infringement, as well as applicable communication rules and regulations. Any such prohibited uses shall immediately and automatically terminate your license to use the Software and Services, without prejudice to any other remedies available to us at law or in equity.
2.10. You may not use the Services in any way that could damage, disable, overburden, or damage our servers or affect any other party's use of the Services. You may not attempt to gain unauthorized access to any portion of the Services or to information that has not been granted access to you through password mining or any other process. We may use any legal, fair, technical or operational means available to prevent or terminate any breach or non-compliance with the terms of this Agreement or otherwise enforce the terms of this Agreement.
2.11. To activate some of the Services, you must create an account and provide a username, password, and email address ("Registration Data"); You hereby agree to: (a) provide true, accurate, current and complete information as may be required to complete forms in connection with your registration or use of the Services; (b) maintain and promptly update the Registration Data and any other information you provide to us to keep such information accurate, current and complete. You may not grant anyone else access to your account or do anything else that could compromise the security of your account or result in unauthorized use of your data. You are solely responsible for maintaining the confidentiality and security of your Registration Data and for all activities that occur under your account. You must notify us immediately if the security of your Registration Data or account is compromised. We are not responsible for any damages that may result from someone else using your account password, with or without your consent.
2.12. The Software, Site and Features, including any versions, changes, fixes, modifications, enhancements and/or updates thereto, accompanying materials, services and any copies you are permitted to make under this Agreement, are owned by us or our licensors and are protected by copyright laws and other legal treaties. You acknowledge that all rights, title and interest in and to the Software at the stated rates, the Site and the Features and related intellectual property rights (including, without limitation, any patents (whether registered or pending), copyrights, commercial secrets, designs, or trademarks) indicative of or attached to or added to or associated with or relating to the Software, the Site and the Features are and remain the sole property of the company or our licensors. This Agreement does not grant you any proprietary right to the Software, the Site or Features, or any Services, but only a limited, revocable right to use in accordance with the terms of this Agreement. Nothing in this Agreement shall constitute a waiver of our intellectual property rights under any law. Company logos and trademarks are our trademarks and no right, license or interest in any such trademark is conferred by this Agreement. We respect the intellectual property of others and we ask that you do the same. It is important (and is a part of this Agreement) that you comply with all copyright laws and other provisions associated with any content agreement to which you may be a party when using the Services.
2.13. The Site may contain product and service offerings, comments and recommendations, sections, discussion forums, message boards, or other interactive features (“Interactive Sections”) in which you may post or upload comments or user-generated content, such as text, video, photos, messages, other content or products (collectively, "User Content"). You are solely responsible for your use of any interactive area (whether by posting User Content or otherwise interacting with or making decisions based on User Content), and your use of the areas is at your sole risk and responsibility. By uploading User Content to the Interactive Section, you agree to be bound by the following restrictions:
2.13.1. You may not upload, post or otherwise transmit any User Content that:
- violates any law, is associated with criminal activity or gives rise to civil liability;
- violates or in any way infringes the rights of others, including any intellectual property rights, or contains information that may defame, harass, harass or threaten others;
- is offensive in any way, including contains rude language, political statements, manifestations of racism, cruelty, vulgarity, foul language, pornography, pedophilia, incest, bestiality or other obscenity;
- advocates or provides information about illegal activities or talks about illegal activities or encourages illegal activities;
- calls for terrorism;
- contains third-party advertising, promotional material or any solicitation of products or services;
- does not apply to the designated topic or section; - contains software or other materials that contain a virus or malware or destructive components;
2.13.2. Do not impersonate another person and do not make false statements or otherwise misrepresent the identity or affiliation of any person or entity;
2.13.3. It is forbidden to interfere with the rights of any other end user, including the right to privacy, copyright or any other rights;
2.13.4. It is forbidden to interfere with and disrupt the operation of the Site or Services, or networks associated with the Site or other users, do not violate any requirements, procedures, policies or rules of networks associated with the Site;
2.13.5. You may not reproduce, duplicate, copy, sell or commercially exploit any part of the Site or Services or User Content, use the Site domain or access the Site in an unauthorized manner; We have the right, but not the obligation, to monitor User Content posted or uploaded to the Site to determine compliance with these terms and any applicable rules established by us, and for reference to any laws or regulations. While we are under no obligation to monitor, display, edit or remove any User Content posted or uploaded to the Site, we reserve the right to review, edit, refuse to post or remove (without notice to the user) posted or uploaded to the Site in any time and for any reason. You are solely responsible for any damages resulting from infringement of copyrights, trademarks, trade secrets, publicity rights or other proprietary rights, or any other harm caused by you or a third party uploading User Content.
2.14. If you believe that your work has been copied and there is copyright infringement, you may send notice by providing our agent with the following information in writing:
1. a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. identification of the copyrighted work that is claimed to have been infringed or, in the case of multiple copyrighted works, the information is reflected in a single notice with an attached representative list of such works featured on this site;
3. identification of the material that is claimed to be infringing or the subject of infringement and that is to be removed or access to which is to be disabled, and information sufficient to enable the Company to locate the material;
4. information sufficient to enable us to contact you, such as an address, telephone number and, if available, an email address;
5. a statement that you have a good faith belief that use of the material in the complaint filed is not authorized by the copyright owner, its agent, or the law; and 6. a statement that the information in the notification is accurate and that you are aware of the penalty for perjury, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. You can file a complaint by e-mail: support@alibaba.co.com. You acknowledge that in case of non-compliance If all the requirements of this section are not met, your allegation of infringement may not be valid.
2.15. The software is automatically updated or improved at our discretion and without any action on your part. Updates and enhancements may include bug fixes, bug fixes, updates, enhancements, software compatibility components, security updates, and new features or functionality. Updates or enhancements will be considered part of the Software and will be subject to the terms of this Agreement unless updates or enhancements are expressly provided under a separate agreement. We reserve the right to change, modify or remake the Software or Services, or any part of them (including their names, logos or designs) and/or discontinue the Services entirely, at our sole discretion.
2.16. User Content may contain links to other websites ("Third Party Sites"), as well as articles, photographs, text, graphics, pictures, drawings, video, audio, data, mobile applications, "plug-ins", offers, and other materials or items. owned by or provided by third parties (“Third Party Applications or Content”). Such third party sites and third party applications or content are not researched by the Provider, controlled or checked for accuracy, relevance or completeness by us, and we are not responsible for any third party websites accessed by you through the Services or any third party applications or posted materials accessed or installed through the Services, including, without limitation, the content, accuracy, torts, opinions, reliability, privacy practices or other policies of third party sites or third party applications or Content. Connecting, linking or allowing the use or installation of applications from any third party site or from any third parties or Content does not imply endorsement or endorsement by us. If you choose to leave the Services and access third party websites or use or install any third party applications or content, you assume full responsibility and you should be aware that our terms and policies will then cease to apply. You should review the applicable terms and policies, including the privacy and data collection practices of any third party site you access through the Services, or that apply to any applications you use or install from a third party site.
2.17. The Software and any Provider Service are provided on an "as is" and "as available" basis without warranties of any kind (including support or other services provided by us or our licensors). you agree that your use of the services and software is at your own risk and you are responsible. to the fullest extent permitted by applicable law, we, our licensors, officers, directors, employees, representatives and agents disclaim any warranty, express or implied, including, without limitation, the terms of merchantability, fitness for a particular purpose and non-infringement of copyright. we do not warrant that the software or services will: (a) be non-defective or bug-free or otherwise free from failures or technical problems; (b) meet your requirements; or (c) that any error will be corrected immediately; we make no warranty or representation as to the accuracy or validity of the content (including any user content) or any third party sites or statements or content or any part or component of the software and assume no responsibility or liability and disclaim all warranties under any ( i) internet connection problems or lack of it (ii) errors or inaccuracies in the content or services, (iii) damage to property, of any kind, resulting from your access to use the services or sites of any third parties, (iv) any unauthorized access to your device or our secure servers or any personal or financial information stored therein, (v) interruptions or terminations of transmission in relation to the Services, (vi) bugs, viruses, Trojan horses, or other harmful code that may be transmitted through the Services by any third party, (vii) errors or omissions in any content or in any injury or damage of any kind resulting from the use of any content sent, received, transmitted or otherwise made available through the Services or (viii) any User Content. we do not warrant, endorse, or accept any liability for any product or service advertised or offered by a third party through the Services or any websites hyperlinked or featured on banners or other advertisements, and we will not be involved in any transactions or other interactions with such advertising, and in any case we are not responsible for monitoring any transactions between you and third parties product or service providers. you assume the entire risk for the proper quality, efficiency and results of using the services and performing all transactions through the services.
2.18. Under no circumstances shall we or any other party involved in the creation, production, distribution, promotion or marketing of the Services be liable to you or any other person for any special, indirect, incidental, consequential or consequential damages, including without limitation , loss of data or profits, or inability to use the service, even if we or such other parties have been advised of the possibility of such damages. such limitation applies notwithstanding the failure of the essential purpose of any limited remedy and to the fullest extent permitted by law. under no circumstances shall we be liable to you or any other party for any direct or indirect claims or damages.
2.19. You hereby agree to indemnify, defend and hold harmless us, our subsidiaries, parent company and affiliates, partners, representatives, sponsors and all their respective officers, directors, owners, employees, agents, attorneys, licensors, representatives, licensees and suppliers (in collectively referred to as the "Parties") from all liabilities, losses, expenses, damages and costs (including reasonable legal fees) incurred by either Party in connection with any claims arising from your use of the Site or Services, any use or alleged use of your account record or your password by any person (regardless of your consent / disagreement), your violations or failure to comply with the clauses of this Agreement, or your violations of the rights of any other person or organization.
2.20. This Agreement is effective upon Your access to the Services or installation of the Software until terminated by You or us (“Term”). You may terminate your relationship with us at any time by permanently deleting the Software. Failure to comply with the terms of this Agreement or any other agreement entered into with us will terminate your license and this Agreement. Upon termination of this Agreement, the license granted to You will automatically expire and You must cease further use of the Software and Services. We reserve the right to take any of the following actions at our sole discretion without notice to you at any time:
• Restrict, disable, suspend or terminate access to the Services, including deleting your accounts and all associated information and files contained in your account;
• Reject, move or delete any materials available on or through the Services;
• Create additional general practices and restrictions regarding the use of the Services.
We may take any of the above actions for any reason, as determined by us in our sole discretion, including, but not limited to: (a) if you violate or fail to comply with the provisions of this Agreement, (b) at your request, (c) in connection with with the termination or significant changes to the Services (or any part thereof), (e) due to unforeseen technical or security problems. You agree that we will not be liable to you or any third party for taking any of these actions.
2.21. The Software is intended for use only in accordance with applicable law, and you agree to use it in accordance with all applicable laws. Without derogating from the foregoing and any other terms and conditions set forth herein, you agree to comply with all applicable export laws and restrictions and regulations and agree that you will not export or permit the export or re-export of the Software in violation of any restrictions, laws or rules. You agree to the foregoing, represent and warrant that you are not controlled by, or a resident or resident of, any country restricted by us or other applicable law.
2.22. This Agreement, including the policies you may refer to in the Agreement, constitutes the entire agreement between the User and us with respect to the subject matter of this Agreement and supersedes all prior or contemporaneous understandings or agreements, written or oral, with respect to such subject matter.
2.23. Subject to applicable law, we may require notice to tell you about some events. You hereby acknowledge and agree that such notices will be delivered by sending them through the Site or Services, or by sending them to you by email. You may update your email address using the Services where you have provided us with your contact information. If you do not provide us with accurate information, we cannot be held responsible because we failed to notify you.
2.24. You agree that this Agreement and our rights under this Agreement may be transferred in whole or in part by us or our partner to third parties at our sole discretion, including an assignment in connection with a merger, acquisition, reorganization or sale of all or part of our assets ( fully or partially). You may not assign, sublicense, or delegate your rights under this Agreement.

3. Privacy Policy
3.1. General provisions
3.1.1. The Provider sets as its most important goal and condition for the implementation of its activities the observance of the rights and freedoms of a person and a citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.
3.1.2. This Provider's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Provider can receive about Users
3.2. Basic concepts used in the Policy
3.2.1. Automated processing of personal data - processing of personal data using computer technology;
3.2.2. Blocking of personal data - temporary suspension of the processing of personal data (unless the processing is necessary to clarify personal data);
3.2.3. Website - a set of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://alibaba.co.com;
3.2.4. Information system of personal data - a set of personal data contained in databases, and information technologies and technical means that ensure their processing;
3.2.5. Depersonalization of personal data - actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data;
3.2.6. Processing of personal data - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
3.2.7. Providing personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons;
3.2.8. Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way;
3.2.9. Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or foreign legal entity;
3.2.10. Destruction of personal data - any actions as a result of which personal data is irretrievably destroyed with the impossibility of further restoration of the content of personal data in the information system of personal data and (or) material carriers of personal data are destroyed.
3.3. The Provider may process the following personal data of the User:
a) Name, Surname, Patronymic;
b) Email address;
c) Phone number;
d) Identity document;
e) Address of the place of residence and registration at the place of residence and (or) at the place of stay; f) Name, details and documents of a legal entity or individual entrepreneur g) Depersonalized data about visitors and their activities (including cookies)
3.4. The above data further in the text of the Policy are united by the general concept of Personal data.
3.5. Purposes of personal data processing
3.5.1. The purpose of processing the User's personal data is to provide the User with access to the Provider's Services.
3.5.2. The Provider also has the right to send notifications to the User about new products and services, special offers and various events. The User can always refuse to receive informational messages by sending an email to the Provider at support@alibaba.co.com with the note "Refusal of notifications about new products and services and special offers.
3.5.3. Anonymized data of Users collected using Internet statistics services are used to collect information about the actions of Users on the site, improve the quality of the site and its content.
3.5. Legal grounds for the processing of personal data
3.5.1. The Provider processes the User's personal data only if they are filled in and / or sent by the User independently through special forms located on the website https://alibaba.co.com. By filling out the relevant forms and / or sending their personal data to the Provider, the User expresses his consent to this Policy.
3.5.2. The Provider processes anonymized data about the User if it is allowed in the User's browser settings (saving cookies and using JavaScript technology is enabled).
3.6. The procedure for collecting, storing, transferring and other types of processing of personal data The security of personal data processed by the Provider is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
3.6.1. The Provider ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized persons.
3.6.2. The User's personal data will never, under any circumstances, be transferred by the Provider to third parties, except in cases related to the implementation of the current legislation in part:
a) causing harm, damage to human life;
b) causing harm, damage to human health;
c) causing harm, damage to nature, the environment;
d) cruelty to animals;
e) causing harm, damage to dignity, reputation of an individual or legal entity;
f) infliction of harm, damage to the property of an individual or legal entity;
g) fraudulent activities against a natural or legal person Each of these cases must be documented by authorized bodies. In other cases, data is not provided
3.6.3. In case of detection of inaccuracies in personal data, the User can update them independently by sending a notification to the Provider at the Provider's email address support@alibaba.co.com marked "Updating personal data".
3.6.4. The term for processing personal data is unlimited. The User may at any time withdraw his consent to the processing of personal data by sending the Provider a notification by e-mail to the Provider's email address support@alibaba.co.com marked "Withdrawal of consent to the processing of personal data".
3.6.5. The Company also reserves the right to disclose its own information to any individual or legal entity, public organizations, government bodies, etc., such as reporting, information on profits or losses, legal data, entering or changing the legal data of the Company, participating in the management other companies, information about the founders, managers, partners, investors, affiliates, etc.
3.7. Cross-border transfer of personal data
3.7.1. Before the start of the cross-border transfer of personal data, the Provider is obliged to make sure that the foreign state to whose territory the transfer of personal data is supposed to be carried out provides reliable protection of the rights of subjects of personal data.
3.7.2. Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements can be carried out only if there is a written consent of the subject of personal data to the cross-border transfer of his personal data and / or execution of an agreement to which the subject of personal data is a party.
3.7.3. Cross-border transfer of personal data is carried out only in cases related to the implementation of the current national legislation specified in clause 3.6.2. present agreement
3.8. Final provisions
3.8.1. The user can get any clarifications on issues of interest regarding the processing of his personal data by contacting the Provider via e-mail support@alibaba.co.com
3.8.2. This document will reflect any changes in the policy of processing personal data by the Provider. The policy is valid indefinitely until it is replaced by a new edition.
3.8.3. The current version of the Policy is freely available on the Internet at https://alibaba.co.com/terms-alibaba

4. Disclaimer
4.1. The Alibaba.co.com project is a sovereign and independent project, it is in no way connected with any other project on the Internet or offline.
4.2. The alibaba.co.com project is not responsible for any actions of persons outside the scope of this project
4.3. The alibaba.co.com project does not use other people's intellectual property and is not responsible for any use of it by third-party projects

5. Applications
5.1. Buyer's Guide
5.2. Seller's Guide
5.3. Information for the Advertiser
5.4. Information for the Partner, Representative
5.5. News

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Edition 2022/10/25